Why was a sample rejected?

Flow Health follows strict policies and procedures for accepting patient specimens for testing. Below are common examples why a specimen may be rejected.

  • Sample types were incorrect or samples were received in damaged condition (i.e. tube open or cracked, sample not shipped at correct temperature).
  • Sample tube is not properly labeled with the first and last name and date of birth. In addition, transport tubes must also be labeled with tube type and sample type.
  • Samples which are beyond their stability limits.
  • Requisition form is not completely filled out. First and last name, date of birth and gender are required. Physician signature is missing.

Any additional rejection criteria for a test, beyond the above standard criteria, will be provided in specimen collection guidelines.

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